Business Process Analysis ... Virtually every transaction in business involves some form of process. Each has a series of inputs, processing and output. By examining the fundamental elements of the targeted process with a structured analysis, improvements can be made and measurements clarified.

Key Benefits

• Improved customer satisfaction
• Fewer errors and less rework
• Increased job satisfaction for employees

Capabilities

Training and experience throughout a 30 year career including a significant number of system conversions, total quality training and business start-ups provides a solid foundation  of business process skills.

System conversions

In order to move a business forward from the present system to new capabilities, the current processes and procedures must be analyzed and mapped into the new system. In addition to leading a number of system conversions, Mr. Emmons served as the COO for the largest provider of enterprise software to the truckload transportation industry where he oversaw more than 50 conversions.

Training

During the late eighties many of the Fortune 500 Companies adopted the total quality style of management. The fundamental premise of this management approach is an understanding of how the current system works and which changes will provide the most significant improvement. Mr. Emmons has 10 years experience with a Westinghouse company and APL, Inc., where he successfully led a number of teams and received world class training.

Start-ups

Beginning with basically a clean sheet of paper,  Mr. Emmons has had the opportunity to start four companies. He has successfully established the operations, sales and marketing and accounting procedures for these companies.